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Important Notice
Refunds are not automatic. Every request is reviewed based on the selected service, work completed and expenses already incurred.
Policy Overview
This Refund Policy applies to professional services purchased from Vakilkaro, operated by JSONS Solicitors Private Limited.
By purchasing a service, you acknowledge that professional work may begin after payment and submission of the required information or documents.
When a Refund May Be Available
A refund may be considered in the following situations:
Duplicate payment made for the same service.
Excess amount paid because of a billing or payment error.
Payment received but the service was not accepted by Vakilkaro.
Cancellation requested before professional work or filing started.
Any approved refund may be adjusted for consultation, administrative work, payment-gateway charges or other work already completed.
Non-Refundable Payments
A payment may be fully or partly non-refundable in the following situations:
Consultation, drafting, document review or professional work already completed.
Applications, registrations, forms or documents already prepared or filed.
Government fees, stamp duty, portal charges and third-party payments.
Delays caused by incomplete documents, incorrect information or client non-response.
Rejection, objection or delay caused by a government or regulatory authority.
Special packages or discounted services after work has started.
Government and Third-Party Fees
Government fees, stamp duty, filing charges, portal fees, payment-gateway charges and payments made to independent third parties are generally non-refundable after payment.
Any refund relating to these amounts will depend on the rules and approval of the relevant authority or service provider.
Service Cancellation
You may request cancellation by contacting our support team. Cancellation does not automatically create a right to receive a full refund.
Where applicable, the refundable amount will be calculated after deducting professional work, consultation, administration and third-party expenses already incurred.
How to Request a Refund
Send your refund request to support@vakilkaro.com with the following details:
- 1Customer name and registered mobile number
- 2Service name and invoice number
- 3Payment receipt or transaction reference
- 4Reason for cancellation or refund request
Refund Processing Time
Refund requests are normally reviewed within 5 to 7 business days after receiving complete details.
Approved refunds are generally processed within 7 to 10 business days through the original payment method or another verified account.
Final credit time may depend on your bank, payment gateway or selected payment method.
Contact and Support
Contact our support team for refund, cancellation or payment concerns.
- Company
- JSONS Solicitors Private Limited
- Brand
- Vakilkaro
- Phone
- +91 98281 23489
- Location
- Jaipur, Rajasthan, India
- Working Hours
- Monday to Saturday, 10:00 AM to 6:00 PM
Need help with a payment?
Contact our support team with your invoice and transaction details for faster assistance.