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Important Notice
By accessing our website, submitting an enquiry, sharing documents or using our services, you acknowledge that you have read this Privacy Policy.
Introduction
This Privacy Policy applies to the website, forms, communication channels and professional support services operated under the brand name Vakilkaro. Vakilkaro is operated by JSONS Solicitors Private Limited.
The terms “Vakilkaro”, “we”, “us” and “our” refer to JSONS Solicitors Private Limited and its authorised personnel. The terms “you”, “your” and “user” refer to customers, prospective customers, website visitors and other persons whose information is processed by us.
This policy should be read with our Terms and Conditions, Refund Policy and any service-specific agreement or consent provided to you.
Information We Collect
We may collect information directly from you, through your authorised representative, through our website and communication channels or through lawful public sources.
Identity Information
Your name, business name, designation and other identifying details voluntarily provided by you.
Contact Information
Your mobile number, WhatsApp number, email address, postal address and communication preferences.
Business Information
Company details, business activity, registration information, director, partner or member details.
Documents
Documents submitted for registration, taxation, licensing, intellectual property and compliance services.
Transaction Information
Invoice details, payment status, transaction references and information required for accounting.
Technical Information
IP address, browser, device, operating system, referral source and website usage information.
Information provided voluntarily
You may provide information when you submit an enquiry, request consultation, communicate through phone, WhatsApp or email, upload documents, make payments or use our services.
Information collected automatically
Technical and usage information may be collected through server logs, cookies, analytics technologies and similar tools when you access our website.
How We Use Your Information
Personal information may be used for the following purposes:
- To understand and respond to your enquiry.
- To provide registration, documentation, taxation, licensing and compliance services.
- To verify information and documents submitted by you.
- To connect you with Advocates, Chartered Accountants, Company Secretaries or other professionals.
- To send document requirements, service updates, reminders and compliance alerts.
- To process payments, invoices, refunds and accounting records.
- To improve our website, technology, customer support and service experience.
- To prevent fraud, misuse, security threats and unauthorised activities.
- To maintain records and comply with applicable legal requirements.
- To send promotional communication where permitted and based on your preferences.
Basis of Processing
Depending on the service and nature of information, we may process personal data based on your consent, your service request, legal obligations or other purposes permitted under applicable law.
You should ensure that you are authorised to provide any information relating to another director, employee, partner, member or representative.
Certain information may be necessary for completing a registration, application, filing, licence or compliance service. Failure to provide it may prevent or delay the requested service.
Data Security
We use reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Authorised access controls
Password-protected systems
Controlled document sharing
Service-provider safeguards
Monitoring and backup practices
Incident response procedures
No online system can be guaranteed to be completely secure. You should avoid sharing passwords, OTPs or unnecessary sensitive information through unsecured channels.
Data Retention
We retain information for as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, enforce agreements and comply with legal requirements.
Retention periods may vary based on the type of information, service, document and statutory requirement.
When information is no longer required, it may be deleted, anonymised, archived or securely disposed of.
Your Privacy Rights
Subject to applicable law and identity verification, you may submit requests relating to your personal information.
Access
You may request information about the personal data processed by us, subject to applicable law.
Correction
You may request correction or completion of inaccurate or incomplete personal information.
Deletion
You may request deletion where information is no longer required, subject to legal retention obligations.
Withdraw Consent
Where processing is based on consent, you may withdraw your consent through an appropriate request.
Communication Preferences
You may request that promotional calls, messages or emails be stopped.
Grievance Redressal
You may contact our grievance team regarding the use or protection of your information.
We may request additional information to verify your identity, authority and the scope of your request.
Children’s Privacy
Our services are primarily intended for adults, entrepreneurs, organisations and authorised business representatives.
Where information relating to a child is required for a lawful service, it should be provided by a parent, lawful guardian or properly authorised person.
Third-Party Websites and Services
Our website may contain links to government portals, payment gateways, social platforms and other third-party websites.
We are not responsible for the privacy practices, security or content of third-party platforms. You should review their policies before submitting information.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, business practices or legal requirements.
The updated policy will be published on this page with a revised “Last Updated” date.
Contact and Grievance Redressal
For privacy questions, correction requests, consent withdrawal or concerns regarding the handling of your information, contact us using the details below.
- Company
- JSONS Solicitors Private Limited
- Brand
- Vakilkaro
- Phone
- +91 98281 23489
- Location
- Jaipur, Rajasthan, India
- Working Hours
- Monday to Saturday, 10:00 AM to 6:00 PM
Include your name, registered mobile number or email, nature of request and sufficient details to help us address your concern.
Thank you for reviewing our Privacy Policy
Contact our team whenever you have a question about your information or our privacy practices.